At Waqar Arabian Fragrance, we value our customers and aim to provide high-quality perfumes with complete satisfaction. If you are not fully satisfied with your purchase, please review our policy below.
We accept returns only if the following conditions are met:
Product must be unused, unopened, and in original packaging
Return request must be placed within 3 days of delivery
Product must be in the same condition as received
Items damaged due to customer use will not be accepted
🚫 For hygiene and safety reasons, opened or used perfumes cannot be returned
Once we receive and inspect your returned item:
Approved refunds will be processed within 5–7 working days
Refunds will be issued via original payment method (Bank Transfer, JazzCash, Easypaisa, etc.)
Delivery charges are non-refundable
We offer exchanges only if:
You receive a damaged product
You receive the wrong item
Exchange requests must be made within 48 hours of delivery
Customers are responsible for return shipping costs unless the item is defective or incorrect
We recommend using a trackable courier service for safe returns
Waqar Arabian Fragrance reserves the right to reject any return that does not meet policy conditions
No refund or return will be accepted without prior approval
Sale or discounted items may not be eligible for return (if applicable)
For return or refund assistance:
📧 ceo@waqararabianfragrance.com
📱 +966 556 154 950
📱 +92 303 659 5100
